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Open Dialogue: the Customer Councils
The Turbomeca Customer Council is made up of a diverse and experienced group of representatives from our global Customer base. This group’s job is to work with Turbomeca on behalf of all Customers world-wide to provide constructive solutions aimed at improving Turbomeca products, support, and market strategy.

The Customer Council is not a venue to convey corporate messages, nor is it a place for a customer to discuss a specific issue relating to their own business with Turbomeca - the aim is to work together for everyone’s benefit! You choose the subjects beforehand and we will work in a group to find a relevant solution.

Four Customer Councils are held:
European (EUCC)
North American (NACC)
South American (SACC)
Japan (JACC)


We plan to organize an Asia Pacific Customer Council. We will keep you updated about this project.

Customer Councils are held twice a year outside the high operational season. At each meeting, the schedule is confirmed for the next one. In order to optimize member’s trips, we try to organize half of our meetings to coincide with another event, such as an air show, for example.

Participate in the Customer Council meetings and considerations!

Send an email with your details to the Turbomeca Customer Council Chairman Patrick Tavernier.

“In the course of these talks, the operators learned a lot from the manufacturer and now understand his thinking better. Both parties have seen improvements and are willing to continue working together in the future. For all operators it is an interesting network to learn from each other. The parties invest three days of being unavailable at their companies, but in the end it pays off.”

Wolfgang Burger
Technical Director and Accountable Manager POA of Helikopter Air Transport GmbH, Vienna, Austria (Source: 4Rotors Magazine, April 2011)



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